Room Facilities Available:
- Electric & adjustable beds
- Air-conditioned
- 2 way communication nurse call bell system
- Breakfast, Lunch, Evening Tea & Dinner Services
- Plasma Television 29'
- Dressing table ( only in VVIP, VIP, and Single Rooms )
- Newspaper ( only in VVIP,VIP and Single Rooms )
- Toilet attached for VVIP, VIP & Single Rooms
- Mini Bar (VVIP & VIP rooms only)
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2. SINGLE PERSON ACCOMPANYING PATIENT
Patient in 2 Bedded Room and below RM 20.00 per Day
Lodger : referring to the number of people accompanying patient after visiting hours in the ward
Admission
Our front-line staff will assist you with your In & Out patient processing, including the completion of necessary forms and the confirmation of payment arrangements. Our objective is to ensure a smooth and quick admission to our facilities & access to our Consultants.What to bring
Kindly bring your Appointment Card & Identity Card for Admission purpose. If you wish, you may bring your personal items such as dressing gown, pyjamas and toiletry items.Appointment
The Hospital provides 24 hours medical coverage. Emergency patients and all non- emergency patients who come to the Hospital outside normal working hours will be attended by our Medical Officer on duty. If you need to be seen by a Specialist Consultant, we will make the necessary arrangements for you. Should you request a Specialist Consultant during after work hours, an additional charge will be levied.Payment
Patients are required to place a deposit or a Guarantee Letter upon admission. An initial deposit is required prior to receiving services. The person responsible for payment must ensure the required deposit amount is given within 24 hours of admission. Deposit amounts are based on the estimated total costs of services expected to be provided by the Hospital and your Doctor. Bills should be settled in full on presentation. Accepted mode of payment by Cash or Credit Card only. The deposit will be utilized against patients final bills and any balance due will be refunded. Patients are required to settle all accounts before leaving the Hospital.Valuables
Patients are advised not to leave their valuables such as jewellery, money, handphones and watches unattended. The Hospital and its staff will not be responsible for any losses incurred in the Hospital.Telephones
Public Telephones (coin & card) are available outside reception area.
KPJ Penang Specialist Hospital is strategically located
at Jalan Bandar Perda Utama,Bandar Perda Bukit Mertajam and near to
Jusco Shopping Complex. Surrounded by peaceful scenery of the Seberang
Perai Tengah paddy fields in the distance, KPJ Penang Specialist
Hospital provides you an ideal serene environment for speedy recovery.
The Hospital is just 5 minutes away from Bukit Mertajam town centre, 10
minutes from North-South Expressway.
Outpatient Clinic and Inpatient visiting hours
| SPECIALIST CLINIC OPERATING HOURS: Monday – Friday : 8.30 pm - 5.00 pm Saturday : 8.30 am - 12.30 pm Sunday & Public Holidays : Closed |
HOSPITAL CHARGES
Listed below are our standard hospital room rates at KPJ Penang. KPJ Penang reserves the right to change the rates without prior notice. Please note that actual charges for operations, procedures and outpatient/inpatient care will differ according to the patient's needs, severity of the patient's medical conditions and treatment required/given.
The hospital provides 24 hour medical coverage. Outside regular operating hours are from 5.00 pm ~ 8.00 am. There will be a Medical Officer on duty on Public holidays and during after hours. If you need to seen by a medical specialist, the Hospital will make the necessary arrangements for you.
| Inpatient visiting hours are as follows: 12.30 pm - 2.30 pm 6.30 pm - 9.30 pm |
ICU visiting hours are as condition permits. No visitors except close relatives are allowed. We request NO MORE than TWO visitors at one time for the patients benefit. Children below 10 years old are not permitted into the wards.
For the visitors that wish to accompany the patient will be
advice to request for the folderable bed from the nurse counter. The
folderable bed charges are at RM35.00 per night.
CONCIERGE & CUSTOMER SERVICE
Concierge services are available at the hospital lobby. Patients with special requirements and guests may also seek assistance from the hospital's customer service desk.
CALL-BELL SERVICE
A nurse call-bell is placed at every patient's bedside and in the bathroom.
FOOD SERVICE
Meals for breakfast, lunch and dinner are provided to patients during their stay. These are included in the room charges. Additional meals will be charged accordingly. The meals are prepared from 5 star hotel experienced chef and closely supervised by a dietician.
Patients can choose from a menu of Western, Chinese, Malay, Healthy Children's Menu and full or soft diet. (Depends on the patient's needs)
TELEPHONE & INTERNET
Telephones and Wi-Fi Services are provided in the VVIP and VIP Suites, and Single rooms. Public telephones are available at various locations within the hospital.
There is a surcharge for telephone calls and Internet (WIFI) services for other rooms.
TELEVISION WITH ASTRO FACILITIES
All rooms have televisions with Astro services.
CAFETERIA
A cafeteria is located on the Ground Floor of the hospital.
ATM MACHINE
Available at our Main Lobby
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